Bold360 Agent provides live agentbased multi-channel engagement. support for chat, email, message management, remote access, and co-browse. Its APIs and SDKs can be used to customize how your applications provide agent-based services. Important:All Bold360 Agent API methods are applicable to BoldChat unless noted

Groundbreaking intelligence with out-of-the-box simplicity which helps agents do Bold360 is the ultimate engagement solution delivering the richest customer

Mar 18, 2021 Workforce optimization technologies to manage agent staffing, monitor the quality of service that they deliver, and coach them. Customer Bold360's mobile Software Development Kit (SDK) enables businesses to embed chat in their native iOS and Android applications, creating an optimized chat Mar 16, 2021 The proposed acquisition of Bold360 from LogMeIn will advance Genesys' its conversational AI, dynamic knowledge base and intuitive agent Jun 7, 2019 LogMeIn LOGM launched Bold360 suite of products, which will help of advanced features are making Bold360 more agent-friendly. Aug 8, 2018 Bold360 is is the industry's most tightly integrated AI chatbot and live-agent workspace meaning bots and humans work hand-in-hand to create Feb 21, 2018 The product family comprises the Bold360 intelligent customer engagement platform for contact center agents and Bold360 ai, a conversational Jun 8, 2019 Reportedly, the new suite of solutions will deliver more simplified collaborations amid proactive sales, customer service and agent aid to cushion Feb 19, 2018 LogMeIn has this week introduced the new AI powered Bold360 product portfolio. Seamlessly bringing together chatbots and human agents, Jun 3, 2020 they had the capacity they had this. you know agents that could do this kind of demonstrations so what this help is really drive those top line sales Feb 16, 2018 )-powered Bold360 product portfolio. It is said by the company to bring together chatbots and human agents. The new Bold360 leverages artificial Mar 18, 2021 Why did Genesys Buy Bold360?

Bold360 agent

Sweden - Chatbot directory, all virtual agents, virtual agents, chatbots, chat bots, conversational agents and chatterbots listed), virtual agent list, virtual assistant Sweden - Swedish - Chatbot directory, all virtual agents, virtual agents, chatbots, chat bots, conversational agents and chatterbots listed), virtual agent list, virtual vår arbetsvärld och dessutom som värd för LogMeIn's Bold360 podcasts, Så du väntar inte i väntan på en timme för att prata med en agent, Det kombinerar konstgjord intelligens och agent interaktionslösningar för snabbare svarstid. Med sin friktionslösa naturliga språkförståelse förstår Bold360 AI or Bold360 ai account to use this application. FEATURES: Mobile-Aware Chat Window Ability to interact with a Bot as well as a live agent Mobile Reporting Bold360 is a customer engagement and AI software that's the industry's most tightly integrated live agent & chatbot solution. Learn more and request a demo!

We recommend agents use these keyboard shortcuts to get around quickly in Bold360. Ctrl + Alt + H View a list of all available shortcuts. You can also hover the mouse over the icon with your initials in the bottom left corner of the Agent Workspace and click Settings.

Learn more and request a demo! LogMeIn support is here to help! Browse help articles, video tutorials, user guides, and other resources to learn more about using Bold360 agent.

Bold360 Agent DIY. Start Here! Create Agents. Tutorial 1. Create Departments. Tutorial 2. Define your Website. Tutorial 3. Additional Configurations. Tutorial 4.

By uniting Bold360’s complementary capabilities with the Genesys AI and data platform and partner ecosystem, Genesys Bold360 now enables chatbot and agent-based support Bold360 is the ultimate engagement solution. And now, by leveraging the power of A.I., Bold360 helps personalize and enhance every engagement, no matter where it takes place – allowing companies to deliver better and more consistent customer experiences seamlessly across both A.I. and agent-based interactions. Bhairavi Mehta, Customer Relationship Manager at Bold360 shares the top seven customer engagement trends she’s seen across Bold360 customers over the last year — with real-world examples you can probably relate to.

From admin.bold360.com,click Organization > Agents. As the industry's most tightly integrated agent and bot solution, Bold360 uses AI to assist agents be more effective and efficient, unburden agents from repetitive tasks, and provide seamless transitions from bots to agents. It's the best of both worlds.
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Browse help articles, video tutorials, user guides, and other resources to learn more about using Bold360 agent. A Bold360 user can sign in to one work environment only at a time. Go to the sign-in page of the work environment that you want to use: Agent Workspace - agent.bold360.com Admin Center - admin.bold360.com Log in Log in with SSO. Copyright © 2010-2021 LogMeIn, Inc. All rights reserved.

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Som för prissättning, Bold360 kommer att börja på $599 ett år per agent för den professionella versionen. En premier edition innehåller

The training includes: An introduction to the Bold360 agent interface. A detailed overview of the console. Helpful shortcuts and canned messaging.